Phone
LiveAnswers. Books a window. Or puts them through.
- LiveOverflow — Newtownnow
- HoldCall-out quote2m
- DoneWindow locked Tue 8:30
· Tuesday 20 Oct
Manage your business.
On one platform.
Phone, inbox, quotes, calendar, the firm — receptionist on an attached number, taught computer work on a schedule.
Keep the calendar you already use. WhatsApp is not live.
Seven days on Pro. Cancel anytime.
- Trades
- Clinics
- Law
- Hospitality
- Real estate
- Retail
Start a call
- Scheduled
- Taught tasks on Melo Computer.
- One inbox
- Calls, SMS, email, web.
- Signed
- Quote in the thread. That’s the job.
- One login
- Calendar, firm, invoices, reach.
Hear it as your business.
Mia, Jordan, Ava or Mac answers as that shop.
Plumber
Overflow, after hours, same-day windows.
The whole office.
Inbox, the phone, quotes, the firm. One desk — so the work doesn’t live in six tabs.
Calendar
Staff columns. Travel already in.
MTWTF
Hot water — Newtown
Thu 08:00–09:30 · Sam
Inbox
Site, SMS, the call — one thread.
Leaking tap in the kitchen — can you come today?
2–4pm held in Newtown. Name for the job?
Quotes
Priced from the book. Signed in the thread.
Blocked drain
Signed · QU-1044
$280
Firm
AI agents on the floor. Same login.
- ReceptionistLive
- DispatchWindow held
- QuillQuote sent
Pipeline
Quote. Approved. On site. Paid.
QuoteSignedBookedPaid
Tap replacement · Mike Wilson
8:30am · confirmed
Ask Melo. Watch it work.
A sentence. It prices, books, drafts — then waits on you for the send.
Get MeloAsk MeloPhone
|
How it works
Train Melo
Website, hours, suburbs, the work you do. It studies it once.
Point the phone
Your number. Melo answers, books a window, or puts them through.
Put it on the site
A snippet or your contact form. Enquiries land in Inbox.
One inbox
Calls, SMS, email and the web — one thread. WhatsApp is not live.
Quote and invoice
Priced from your book. Quote drafts stay in the office — e-signature and quote email are not live. Invoice email sends after you click Send.
Run the firm
AI agents on calendar, quotes and follow-up. Same login.
Melo Computer
Taught tasks run on a schedule. Inbound calls still hit the receptionist when a number is attached.
Melo Computer
Melo has a computer.
Taught work is scheduled.
Close the app. Inbound calls still hit the receptionist when a number is pointed at Melo. Taught tasks run on a schedule — not around the clock.
ap-sydney-1 · Melo Computer
Teach a taskYour officedesk
Gmail
Xero
Jobber
ServiceM8
Fergus
Inbox
Scheduled work
Taught tasks run on a daily schedule — not a 24/7 desktop sitting logged in.
Its own browser
A machine you can teach tasks on. Logging into Jobber, Xero or Gmail there has not been verified as a live connector.
Phone still answers
Inbound calls hit the receptionist when a number is pointed at Melo — that does not depend on this tab.
Plugs into the stack.
Gmail and Google Calendar run after you connect them. WhatsApp, Instagram, Messenger, Xero and job systems are not live connectors yet.
Why businesses
choose Melo
Human agents vs an AI firm. See how we stack up — no fine print.
Human agents
Melo
Monthly cost
$70k+ per person, plus super
From $249. Flat.
Hours
Shifts, leave, lunch
Receptionist on an attached number. Taught tasks on a schedule.
Who answers
One person. They get sick.
The firm — receptionist plus agents
Quotes
Another app, when they remember
Drafted in the office. E-sign not live.
Jobs
A spreadsheet they keep
Pipeline, calendar, the lot
At once
One caller. Everyone else waits.
Unlimited. No queue.
Setup
Weeks to hire and train
Live the same day
When they leave
The knowledge walks out
Trained on your site. Stays.
Plans
Basic is the front desk. Pro is the office — seven days free. Agency is everything.
Basic
Reception, inbox and a calendar for a solo operator.
$249/ mo
AUD / mo · GST treatment to be confirmed
- AI receptionist on an attached number
- Bring your number — Melo-issued lines not automatic yet
- Melo Computer — scheduled taught tasks
- Voice & model hosted by Melo
- Inbox — phone, SMS, web
- Calendar
- Train on your website
- Website widget
- 400 voice minutes / mo
- Then $0.55 / min overage
- 3 team members
- WhatsApp, Instagram, Messenger (not live)
- Automatic number provisioning
- Full firm of AI agents (Dispatch, Scout, Quill, Ledger, Brief, Helix)
- Quotes and invoices
- Quote e-signature and quote email (not live)
- Reach & review requests
- Automations
- Priority voice
Pro
The full firm — quotes, reach, review and dispatch.
$449/ mo
AUD / mo · GST treatment to be confirmed
7-day free trial
- Everything in Basic
- Full firm of AI agents
- Quotes (draft in the office)
- Invoices
- Reach & review
- 40 automations
- 1,000 voice minutes / mo
- Then $0.55 / min overage
- 8 team members
- Quote e-signature and quote email (not live)
- Specialist packs (not live)
- Custom connectors (not live)
- API keys (not live)
- Priority voice (not live)
- SSO (not live)
Agency
More seats and minutes. Agency extras (API keys, custom connectors, SSO) are not live yet.
$999/ mo
AUD / mo · GST treatment to be confirmed
- Everything in Pro
- 2,000 voice minutes / mo
- Then $0.55 / min overage
- 25 team members
- 200 automations
- Quote e-signature and quote email (not live)
- Specialist packs (not live)
- Custom connectors (not live)
- API keys (not live)
- Priority voice (not live)
- SSO (not live)
| What’s included | Basic | Pro | Agency |
|---|---|---|---|
| Volume | |||
| Voice minutes / mo | 400 | 1,000 | 2,000 |
| Overage / min | $0.55 | $0.55 | $0.55 |
| Team members | 3 | 8 | 25 |
| Automations | 40 | 200 | |
| Front office | |||
| Melo-issued number (not automatic yet) | |||
| Bring your own number | |||
| Melo Computer — scheduled taught tasks | |||
| AI receptionist on an attached number | |||
| Transfers & barge-in | |||
| Phone, SMS, web | |||
| WhatsApp, Instagram, Messenger | |||
| Website widget & forms | |||
| Train on your website | |||
| The firm | |||
| AI receptionist | |||
| AI firm — Dispatch, Scout, Quill, Ledger, Brief, Helix | |||
| Specialist packs | Not live | ||
| API keys | Not live | ||
| Custom connectors | Not live | ||
| Back office | |||
| Calendar | |||
| Quotes (draft in office) | |||
| Quote e-signature | Not live | Not live | Not live |
| Quote email | Not live | Not live | Not live |
| Invoices | |||
| Reach (follow-up) | |||
| Review requests | |||
| Support | |||
| Priority voice | Not live | ||
| SSO-ready workspace | Not live | ||
Questions
- Does Melo run if I close the app?
- Inbound calls still hit the receptionist when a number is pointed at Melo. Taught computer tasks run on a schedule — not 24/7.
- Do I need a new number?
- No. Point a number you already have. Melo-issued lines are not automatic yet.
- Does it work on my website?
- Yes. Paste a snippet, or send your contact form to Melo. Enquiries land in Inbox.
- What if I want to take the call?
- Transfer. Melo dials your mobile. You can barge in from Reception.
- Do I need a card for the trial?
- Yes. Card at signup. You won’t be charged until day 8 unless you cancel.
- Can I cancel?
- Yes. In Billing. The firm stays on until the period ends.
- Does this replace my other tools?
- Reception, quotes, follow-up and the firm sit in Melo. Gmail and Google Calendar run after you connect them. WhatsApp, Xero and job systems are not live connectors.
One platform.
The whole office.
Phone, jobs, quotes, calendar, AI agents. Receptionist on an attached number. Taught computer work on a schedule. WhatsApp is not live.